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The Cloud

Cloud storage, putting it in the cloud, cloud data; these and similar expressions are entering business language. The Cloud is being touted as a solution to all hosting, data management and...

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The Streisand Effect

Nothing to do with singing, everything to do with pointless and futile attempts at hiding or censoring information results in a surge of unexpected (and unwanted) attention. The name came about when...

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Critical Mass

Wikipedia defines critical mass as the point when; a sufficient number of adopters of an innovation in a social system so that the rate of adoption becomes self-sustaining and creates further growth....

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Turnkey Solutions

A colleague came to me a while back really excited about a potential new supplier. The social solution they offered was perfect, fantastic, value for money and a turnkey solution. “Just think, we could...

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Big Data

Big Data is often touted as a solution to all our problems, a panacea for all ills often by people who struggle to define it. So what is big data and what kind of problems has it solved? Big data...

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Gamification

Gamification takes the concept of rewards in games and applies it elsewhere, often to non-game websites. It relies on our natural desire for achievement and our competitiveness. Yu-kai Chou, an expert...

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Breaking down silos

I got a grumpy tweet last week, during the Thursday #ESNChat session, for using the term “breaking down the silos”. I felt bad, until then I’d been agreeing with much of what Greg had been saying. Yes,...

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To Move the Needle

I was reading an article on Wal-Mart’s e-commerce business recently and I came across the term “to move the needle”. Since I spend more time sewing on buttons than I do driving cars at the moment the...

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Single Source of Truth

Although this sounds vaguely poetic, it has a specific meaning in the world of information systems. It has particular relevance for large systems. Done well, it makes content management a whole lot...

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Ego Surfing

It’s a term coined almost twenty years ago, referring to the act of searching for your own name, pseudonym, or handle online to see what information appears. We often place a negative association on...

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Burning Platform

“We need to define what’s the burning platform”. We’ve probably all heard this term, and the mental image conveys a sense of crisis and urgency. The origin is even more explicit, it comes from a...

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Hotwash

This came up on a powerpoint slide of the day’s agenda “4 – 5 pm Hotwash”. Evidently it means immediate review, according to Word Detective it comes from the US Army where it describes the debrief that...

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Boil the Ocean

“We just need to get this done; let’s not boil the ocean”. The mental image this phrase generates makes its meaning pretty clear. Forbes defines it “This means to waste time”. That’s not quite the...

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Astroturfing

If you’ve ever seen a book on Amazon with a lot of vaguely positive reviews, or a hotel review on trip advisor with glowing reviews that don’t really match the photos, or a new restaurant with a...

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Cyberslacking

Perfect subject for a Friday! Cyberslacking refers to the use of a company’s computer and internet connection for personal activities when one should be doing work. It’s not the occasional email, or...

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Buzzword; Swim Lanes

“Have you designed your swim lanes yet?’ isn’t a good question to ask someone whose only form of exercise is swimming. My immediate thought was of a pool, with the rows of floating lane markers. It...

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High Optics

“Don’t forget,” said my boss “There are high optics on that”. I used to work in a bar so his use of the word “optics” created quite the wrong mental picture. The word now has a different meaning, the...

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Unicorn

The unicorns of my childhood were mythical, rare and wonderful beasts. Today’s unicorns are young companies that have a valuation of 1 billion USD. That might sound like something rare and wonderful,...

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Circle Back

I must have looked puzzled, my colleague stopped trying to explain to me and said; “Let’s circle back on this”. Circle back. It’s not a new term, I can find references to it online from 2009. But this...

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Socialise This

If someone suggests socialising I think of convivial chat, with chardonnay and canapés. It’s pretty close the dictionary definition. But there’s another possible use, or rather two uses. One I heard...

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